Dubai Government suggestion system now on smartphones

The third edition of The Dubai Suggestion Forum highlighted the role of the Dubai Government Unified Suggestion System, which is a system for employees and customers to lodging innovative ideas and suggestions, and explore the prospects of developing the system to become an innovative platform for exceptional service.

“Since the system was launched as a strategic initiative in May 2011, government entities have taken advantage of the system in communicating with their customers and employees, reviewing suggestions and responding to them as per a documented standard methodology. A team from the Dubai Model works side-by-side with Dubai Smart Government Department to regularly update and develop the suggestion system,” said Abdullah Al Shaibani, secretary-general of the Dubai Executive Council.